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FAQ

Can I really customize my product however I want?

Yes! All our products are 100% customizable. Using our easy-to-use customization fields, you can specify exactly what you want, and we’ll take care of the rest with care.

What are your jewelry pieces made of?

Our jewelry is made from high-quality stainless steel, with some pieces plated in 18k gold. They are designed to last, withstand daily wear, and maintain their shine.

Are the engravings durable?

Absolutely. We use precision laser engraving that marks the material deeply. Your customization is designed to remain intact over time without fading.

Can I return or get a refund for my product?

As each piece is unique and engraved according to your instructions, products cannot be returned or refunded once confirmed. However, if you notice an error in your customization, you have 24 hours after placing your order to make changes. For more details, please refer to our policy here.

Do you deliver anywhere in Canada?

Yes! We ship all across Canada, working with several reliable carriers to ensure fast and secure delivery.